Monday, August 3, 2009

Can I get my money back if I was given false information about shoes?

I'm extremely angry. I've been wearing a pair of shoes for over a week now, and I just found out they aren't VEGAN.





My mother bought me these shoes as part of a Christmas gift, over a week ago. When she went to the shoe store one of the employees told my mother that the shoes are not made of the leather and that they're made of microfibers or something





and the tag inside the shoes didn't say "Made of leather" or anything mentioning leather was used, like most shoes do/should.





So, she bought them for me. I thought they were made of leather at first since they felt like leather, but since the employee said they were not and there are no tags in the shoe stating what that it comes from leather, I wore them.





Earlier today I did research and found out they were made out of Nubuck, which is a "top-grain cattle rawhide leather that has been sanded or buffed on the grain side"





Im extremely mad, the store employees gave FALSE INFORMATION and the shoes DO NOT state what they are made of.

Can I get my money back if I was given false information about shoes?
Carry a cardboard sign outside the store saying "FALSE ADVERTISING" or such. You'll get it.
Reply:i do unserstand where you are coming from,with the whole "you dont want want to use any animal products".my girlfriends family is very strictly vegan.but i will tell you this.polls have shown that nearly 32% of americans ARE vegetarian,an nearly 12% of americans are vegan.of that 12 percent,only about 25% of those live vegan lifestyles,choosing not to have ANY animal products in their life.what this means is,out of 1000 people,there would be 440 people that dont eat meat,120 people that dont eat any animal products,and only 40 that dont use any animal products.by what i hear, you fall into the vegan lifestyles category.but what all those numbers mean,is that there are 560 people that DO eat meat on an everyday basis.if these animals are going to be killed for food for those 560 people everyday,there is enough leather possibly to make maybe 150 pairs of shoes.if nobody buys these shoes,then the leather goes to waste.if i were you,i would BUY things with animal products(leather,feathers,etc.)...this helps the meaningness of the animal being killed,and helping to use EVERY part of the animal.im not telling you that you should EAT meat,but eat things that the animal doesnt have to die for or suffer for,such as milk and eggs and cream,and yogurt.but please,whatever you do,do not purchase any fur products,as people truly do kill these animals for nothing but the fur.
Reply:That sucks. :-( You absolutely should be able to get yuor money back. I would start by going to the store and calmly explaining your situation to a sales associate. If your mom remembers the name of the associate that would be a plus. Explain that you were misled and would like a refund. If this gets you nowhere, then ask to speak to a manager. This should work, or at the very least you should get store credit. I don't know what kind of store the shoes came from, but I am a manager at Old Navy and we pretty much always take stuff back, even if it's been worn. Just remember to bring your receipt. Hope you are successful!
Reply:Should approach the owner or manager of the store with a printout of the definition of what Nubuck is, the item, and a receipt of sale if your mom still has it.





Call your local DA and describe what happened and ask for advice and suggestions.





It is quite possible that the worker did not know and if so, would need that information. Simmer down, because it would be more effective to be in better mood and control when you return to the store or plan to handle this matter further.
Reply:If you've been wearing the shoes for a week they won't take them back.
Reply:Write a letter to the higher authority, and cc to PETA.



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